Business Solutions

This key piece of your business is about attracting and retaining the people that will take interest in your company and help make it grow. People that are willing to learn, take criticism to heart and grow into high performing employees. It is very difficult to train "want to" but, we help attract and screen qualified applicants that may not know everything right up front but are trainable, receptive and willing to learn the right things to do to help make your company extremely successful!

After finding and hiring the right people for the jobs, comes the second key piece. Training them to perform their duties flawlessly and efficiently. Investing in your employees helps make them "want to" perform well and succeed. Nothing is worse than a person that is not FULLLY trained for the job they are filling. This leads to failure time and time again and it is not necessarily their fault. Your investment in your employees should be a business core value and should be communicated well and often.

The third key piece for your business's success is rewarding your employees for great performance of their work duties and fulfillment of or exceeding the expectations set out for them. You and your employees should each set and agree with a set of measurable and reasonable performance goals for a specified evaluation period, say 6 months or a year, and set up reasonable compensation adjustments for reaching or exceeding those goals as well as consequences for not reaching them.

HOW DO YOU GET INSURACE COMPANIES TO PAY IN A TIMELY MANNER?
We train your employees to recognize the insurance companies that typically request additional information after initial filing of the claim and train them to include that information when the claim is originally filed (i.e. x-rays; doctor’s diagnosis, etc.). In addition, we train your team processes to ensure timely filing of claims and prompt follow up procedures with insurance companies.

WHAT EXACTLY DO YOU DO TO HELP INCREASE MY BOTTOM LINE?
We teach and coach your employees to collect the proper payment at the time of service so that your Accounts Receivables don’t stretch out beyond 45 days.

WHAT DO YOU DO TO ENSURE CUSTOMER SATISFACTION?
We train your employees to: foster a “team” environment; demonstrate a genuine interest in your client’s care and needs; ensure that your employees listen and understand the client’s questions and concerns and ensure that your client fully understands their financial commitment up front, thereby avoiding surprises that often foster a negative experience.

WHAT TYPES OF BUSINESSES DO YOU WORK WITH?
While dental and medical facilities are Cathy’s main focus, Cathy’s processes and procedures have proven to be successful with other businesses of varying specialties as well. Some examples are: an automotive repair shop; a remodeling company; a plumbing company; a mortgage lender; water restoration companies; a promotional products company and more.

Cathy and her team of successful business professionals can provide services such as business financing; marketing; web design and promotion; networking; IT solutions; accounting and tax services; employee benefits; payment solutions etc. working together to ensure your success in achieving your business goals.

What People Say About Us

We hired Cathy to help us organize our business processes to help us grow and manage our business more efficiently.
Her professionalism in asking the right questions and understanding of my business helped with determining what we needed to do to work smarter and not harder.
Thank goodness I did this because she helped us focus on our processes and I can say that because of this our business has shown growth and a profit even during this difficult time.
She would be an asset to any business that needs some direction and advice.
I plan to utilize her services on a regular basis to continue our business growth.

Jo-Anne R.
Owner

"I worked with Cathy Homeyer for ten years. She was crucial to the development of our office. Her insight, problem solving ability and flexibility are her greatest assets. She does not accept mediocrity; and she was integral in the development of our practice."

Jon W.
DDS

"I assumed the position of office manager from Cathy after she provided me with thorough training. She handled her position consistently and fairly while teaching me to do the same. She is a calm problem-solver with a take-charge personality and a wealth of knowledge. The practice remains at over 98% Collection-to-Production. Cathy set the precedent. She gave me the tools to carry the success forward."

Elizabeth V.
Office Manager

"Having had the privilege of working with Cathy Homeyer my first year out of residency was a blessing. She is organized, sharp and anticipates needs. Cathy is a smart and determined team player who energetically motivated our team. Not only does Cathy meet and exceed goals, she always gets the job accomplished meticulously."

Adrienne A.
DMD, MSD

At GMH Consultants we provide business development and marketing assistance that will take your business from

RED to BLACK.

Sound business and digital marketing advice is based on years of training, hard work, experience and passion.

You will find all this and more at GMH Consultants.